Text-to-Donate Q&A

09-23-2014 10:16 AM

Now by popular request, you can text your donations to The Mary Kay Foundation anytime, anywhere!

If you've never texted a donation before, you might have some questions. So here’s how the program works.

Do I need a special app?

You use whatever app you already use for texting.

What number should I text to?

To start, text TMKF to 80888.

Here’s my screenshot from the iphone 5S:

Is $10 the only donation I can make by text?

Yes. However, if you want to donate more than that, you can text multiple times.

Is mobile giving secure?

Yes, it’s actually more secure than traditional online giving because you don’t enter any credit card information. We’ve chosen MobileCause for its high security standards.

How are the charges billed?

A one‐time donation of $10 will be added to your mobile phone bill or deducted from your prepaid balance. All charges are billed by and payable to your mobile service provider. Any message and data rates will also apply.

What is igfn.org, and why do I see that on my text?

It’s the website for the Innogive Foundation, which was established as a temporary holding spot for mobile donations. Cell phone carriers require that all Text to Give donations be deposited into a foundation banking account rather than the mobile carrier. From the Innogive Foundation, your donations will go directly to The Mary Kay Foundation. For more information on terms and privacy policy, visit www.igfn.org.

Can I text to donate with any cell phone carrier?

The text-to-donate option can be used at any time by anyone with cell phone service from AT&T, Verizon, Sprint and T-Mobile. It doesn't work for U.S. Cellular or for those who have phone plans that block direct charges to their phone bills. (Many company-issued cell phones block direct charges.)

Can anyone text to give?

Yes, if you are using one of the cell phone services mentioned above. Also, to participate in Text to Give program, you must be at least 18 years old or have your parent’s permission.

Can I use this for my fundraising event?

Yes! Contact the Foundation at FundraiserReview@marykayfoundation.org. We will be happy to work with you to set up an event code to track your results.

Can you track an individual or group’s donations?

We can only track by event codes. So outside of an event, we can’t track donations. We wish we could. We don’t get reports from MobileCause, and the tracking process is too complicated and costly for us. However, we will continue to track information for the Team Up for Women! campaign each year.